Sunspot 930
There is a fairly real possibility that the outage yesterday was caused by a significant sunspot.
Read more at www.spaceweather.com/
Friday, December 15, 2006
Sunspot 930
There is a fairly real possibility that the outage yesterday was caused by a significant sunspot.
Read more at www.spaceweather.com/
Power related outage from 2pm - 2:20 12/14
Due to a surge during an Air Conditioner repair in the data center, we experienced a 20 minute outage on Thursday. Sorry for the inconvenience.
Tuesday, November 07, 2006
During the weekend of November 10th, 2006 Sitemason will be performing an equipment upgrade to provide better service to Sitemason Retail Content Management customers and traditional hosting customers (formerly moses.com hosting). This upgrade will involve both replacing our current hardware with new faster servers and moving to a new hosting provider.
As a result of this upgrade, customers should expect their services to be interrupted during the following times:
Friday November 10th, beginning at 11PM and potentially lasting until 10:00am Saturday morning
Saturday November 11th, beginning at at 11PM and potentially lasting until 10:00am Sunday morning
We have put together a brief FAQ in an attempt to address some common questions:
Q: That's two pretty big windows of time. Will my site be down the entire time?
A: No. This does not mean that every customer will be down the entire time during those windows, but all customers should expect a loss of services at some point during one or both of the above timeframes.
Q: Will I be able to send e-mail during the outage window?
A: If you are using smtp.moses.com as your outgoing SMTP server you will not be able to send e-mail at certain times in the above outage windows. If you are using your ISP's or other SMTP server your ability to send e-mail will not be affected.
Q: Can I receive e-mails during the outage window?
A: If your e-mail services are provided by Sitemason or Moses.com, at various times throughout the outage window you will not be able to receive e-mails.
Q: Will I lose any e-mail?
A: No, you will not lose any e-mail. E-mail will be queued and saved during any e-mail server downtime.
Q: Will I notice anything different after the migration?
A: Aside from any speed increases due to network and server improvements, there should be no detectable differences in any of the services we provide. We will be closely monitoring the situation to ensure that this is the case.
As a result of this upgrade, customers should expect their services to be interrupted during the following times:
Friday November 10th, beginning at 11PM and potentially lasting until 10:00am Saturday morning
Saturday November 11th, beginning at at 11PM and potentially lasting until 10:00am Sunday morning
We have put together a brief FAQ in an attempt to address some common questions:
Q: That's two pretty big windows of time. Will my site be down the entire time?
A: No. This does not mean that every customer will be down the entire time during those windows, but all customers should expect a loss of services at some point during one or both of the above timeframes.
Q: Will I be able to send e-mail during the outage window?
A: If you are using smtp.moses.com as your outgoing SMTP server you will not be able to send e-mail at certain times in the above outage windows. If you are using your ISP's or other SMTP server your ability to send e-mail will not be affected.
Q: Can I receive e-mails during the outage window?
A: If your e-mail services are provided by Sitemason or Moses.com, at various times throughout the outage window you will not be able to receive e-mails.
Q: Will I lose any e-mail?
A: No, you will not lose any e-mail. E-mail will be queued and saved during any e-mail server downtime.
Q: Will I notice anything different after the migration?
A: Aside from any speed increases due to network and server improvements, there should be no detectable differences in any of the services we provide. We will be closely monitoring the situation to ensure that this is the case.
Monday, July 24, 2006
Goodbye T1, here comes Metro Ethernet. 2006 will mark the year of Metro Ethernet. The boom and bust of 1990's left plenty of fiber ripe for the picking and we are starting to see the benefit of extremely inexpensive fiber local loops in the Metro Nashville and some outlying areas.
Gone are the days of struggling to bond multiple T1's with proprietary hardware or convoluted OSPF schemes. Drop in a fiber, add a 100Mbps ethernet tranceiver and pick your bandwidth. The cost savings is 50% per unit of bandwidth immediately and as volume increases, the savings increase.
In the past the DS3 was the next option. At 45Mbps and with a premium price tag, a 10 Mbps circuit is the perfect next move. If your business is in the Nashville area and is struggling with this problem, contact Butler Networks, 615-369-7070.
Gone are the days of struggling to bond multiple T1's with proprietary hardware or convoluted OSPF schemes. Drop in a fiber, add a 100Mbps ethernet tranceiver and pick your bandwidth. The cost savings is 50% per unit of bandwidth immediately and as volume increases, the savings increase.
In the past the DS3 was the next option. At 45Mbps and with a premium price tag, a 10 Mbps circuit is the perfect next move. If your business is in the Nashville area and is struggling with this problem, contact Butler Networks, 615-369-7070.
Wednesday, June 07, 2006
Our upstream provider experienced an outage from approximately 11:30pm on Tuesday. June 6 through early morning June 7. The problem has been solved and service has been restored.
Tuesday, May 30, 2006
Our upstream provide will be performing network maintenance as follows:
The ENA Network Operations Center would like to inform you that we will be performing service platform maintenance in the Middle TN area this Thursday, 06/01/2006 beginning at 11:00PM central time, slated for completion by 4:00AM central time that morning. During this maintenance, ENA engineers will be upgrading the equipment in the service platform. As a result, Middle TN customers will experience intermittent access to the Internet during the 5 hour maintenance window. This issue is being tracked in ticket NE0067805.
The ENA Network Operations Center would like to inform you that we will be performing service platform maintenance in the Middle TN area this Thursday, 06/01/2006 beginning at 11:00PM central time, slated for completion by 4:00AM central time that morning. During this maintenance, ENA engineers will be upgrading the equipment in the service platform. As a result, Middle TN customers will experience intermittent access to the Internet during the 5 hour maintenance window. This issue is being tracked in ticket NE0067805.
Monday, March 13, 2006
Email issues
Email is currently inaccessible. Our email provider is aware of the problem and is working to solve it now. Thanks for your patience.
Tuesday, March 07, 2006
Scheduled Maintenance
All,
Butler Networks will experience a planned email outage on March 11 as described below. Sitemason provides email to nashville.net and butler.net customers.
From Sitemason...
Sitemason customers,
Our server co-location provider will be performing an upgrade to their Storage Area Network starting the night of Saturday March 11th that will affect all Sitemason customers. The scheduled downtime will occur between 11:00pm Saturday and 8:00am Sunday, CST. During this time all Web sites will be off-line and e-mail will be inaccessible, but no e-mail will be lost.
Our co-location provider will be performing another upgrade requiring downtime on March 25th from 10am to 8pm CST with the same services being affected. We will send out a reminder for this schedule outage a few days beforehand.
If you have any questions about either of these two scheduled outages please contact us via e-mail at info@sitemason.com or call 615-301-2600.
Butler Networks will experience a planned email outage on March 11 as described below. Sitemason provides email to nashville.net and butler.net customers.
From Sitemason...
Sitemason customers,
Our server co-location provider will be performing an upgrade to their Storage Area Network starting the night of Saturday March 11th that will affect all Sitemason customers. The scheduled downtime will occur between 11:00pm Saturday and 8:00am Sunday, CST. During this time all Web sites will be off-line and e-mail will be inaccessible, but no e-mail will be lost.
Our co-location provider will be performing another upgrade requiring downtime on March 25th from 10am to 8pm CST with the same services being affected. We will send out a reminder for this schedule outage a few days beforehand.
If you have any questions about either of these two scheduled outages please contact us via e-mail at info@sitemason.com or call 615-301-2600.
Wildblue Satellite for Valued Services
FOR IMMEDIATE RELEASE
March 1, 2006
Contact: Mike Wilson 615-369-7070 x3 mike@butler.net
BUTLER NETWORKS SIGNS AGREEMENT TO PROVIDE WILDBLUE
HIGH-SPEED SATELLITE INTERNET SERVICE TO VALUED SERVICES
Nashville, TN—Butler Networks today announced it has signed an
agreement with Valued Services, a financial services company based in
Chattanooga, TN, to provide WildBlue high-speed Internet access via
satellite to 40 retail office locations throughout the Southeast.
WildBlue offers Enterprise class high speed, two-way wireless
satellite-delivered products and services at compelling price points to
small and medium enterprises (SMEs), telecommuters and specialized
industries, such as retail, financial, telemedicine, energy, remote
monitoring, federal, state and local government, disaster recovery,
homeland security and other markets.
"BUTLER NETWORKS is pleased to provide WildBlue’s high-speed Internet
access services to some of Valued Services remote locations throughout
the Southeast" said Mike Wilson. "With WildBlue’s low price points for
both equipment and monthly service, we are able to offer a new value
that the satellite Enterprise industry has yet to see. Our ability to
displace modem connections and expensive frame-relay T1 connections
with an economical and reliable satellite system was key to this
partnership."
Similar to its residential offering, WildBlue offers its Enterprise
Internet service at download speeds of up to 1.5 Mbps and upload speeds
of up to 256 Kbps at a price-to-performance ratio significantly better
than currently available from other service providers in the Enterprise
Market. WildBlue’s Enterprise offering is branded under the name
WildBlue Enterprise Solutions™.
About BUTLER NETWORKS
BUTLER NETWORKS, LLC, based in Nashville, TN, provides connectivity
solutions for multi-site businesses throught the continental United
States. Butler Networks is one of only several VARs for Wildblue
Communications. More information on the company can be found at
http://www.butler.net
About WildBlue
WildBlue Communications, Inc. was established to provide broadband
access to consumers and small offices in rural areas and small cities.
Service is available in the contiguous United States. WildBlue also
offers service for the Enterprise VSAT market under the name of
WildBlue Enterprise Solutions™. More information on the company is
available at www.wildblue.com.
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